Privacy Policy

This Privacy Policy explains how High Tier Media ("High Tier Media", "we", "us", or "our") collects, uses, and protects your information when you visit our website, submit our booking or contact forms, or otherwise interact with us.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

When you fill out our booking or contact forms, we may collect the information you provide, such as your name, email address, phone number, Instagram handle, business location, and details about your business, marketing goals, and the services you are interested in.

We also collect basic technical information automatically, such as your browser type, device type, pages visited, and how you interact with our website. This helps us improve the website and understand how visitors use it.

We use the information you provide to respond to your inquiries, review your application, contact you about our services, schedule and prepare for calls, and provide the marketing and media services you request.

We may also use your information to send you updates about High Tier Media, including text messages and emails, when you have given us consent to do so.

We do not sell your personal information. We do not sell, rent, or share your leads or personal information with third parties for their own marketing purposes.

High Tier Media may send SMS text messages to individuals who have voluntarily opted in through our website forms, booking forms, or other authorized consent methods.

These messages may include appointment confirmations, scheduling reminders, consultation follow-ups, onboarding information, service updates, and customer support communications.

Individuals who separately consent to promotional messaging may also receive marketing messages about High Tier Media's services and offers.

Providing a phone number alone does not constitute consent to receive automated marketing text messages.

Message Frequency: Message frequency varies based on your interactions with us and your selected messaging preferences.

Message and Data Rates: Message and data rates may apply.

Opt-Out: Reply STOP at any time to unsubscribe from the applicable messaging program.

Assistance: Reply HELP for assistance or email officialhightiermedia@gmail.com.

Voluntary Consent: SMS consent is optional and is not required to purchase any goods or services.

Mobile Information Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use authorized service providers to operate our messaging systems and deliver communications in accordance with applicable privacy and security requirements.

We keep your information private. We only share it with service providers who help us operate our business — for example, our website host, customer relationship management system, messaging platform, and scheduling tools — and only as needed to provide services to you.

We may also disclose information when required by law, regulation, or legal process, or to protect our rights and safety.

We keep your information only as long as needed to provide our services, follow up on your requests, and meet legal or record-keeping obligations. When information is no longer needed, we delete or de-identify it.

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of storage or transmission is completely secure, but we are committed to protecting your data.

Our website may use cookies and similar technologies to remember your preferences, measure website performance, and understand how visitors use the site. You can set your browser to block or delete cookies; some parts of the site may not function properly without them.

We use GoHighLevel website tracking to understand visits and interactions with our website. This third-party tracking tool may collect technical and usage information using cookies or similar technologies. Embedded videos and scheduling tools may also collect information under their own privacy policies.

You can request access to, correction of, or deletion of your personal information, or ask us to stop contacting you, by emailing officialhightiermedia@gmail.com. We may need to verify your identity before responding. We handle requests subject to applicable legal requirements and may retain information where required by law or for legitimate record-keeping obligations.

For text messages, reply STOP at any time. For emails, use the unsubscribe link or reply asking to be removed.

Our website and services are intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will change the 'Last updated' date at the top of this page. The version posted here is always the current policy.

If you have questions about this Privacy Policy or how we handle your information, contact us:

High Tier Media

Email: officialhightiermedia@gmail.com